{"id":4153,"date":"2009-08-16T00:06:51","date_gmt":"2009-08-15T15:06:51","guid":{"rendered":"http:\/\/www.debito.org\/?p=4153"},"modified":"2010-03-14T22:10:44","modified_gmt":"2010-03-14T13:10:44","slug":"franca-protest-letter-to-mcdonalds-usa-hq-re-mr-james-campaign","status":"publish","type":"post","link":"https:\/\/www.debito.org\/?p=4153","title":{"rendered":"FRANCA protest letter to McDonald&#8217;s USA HQ re &#8220;Mr James&#8221; Campaign"},"content":{"rendered":"<p><a href=\"https:\/\/www.debito.org\/handbook.html\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1298\" title=\"HANDBOOKsemifinalcover.jpg\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/02\/HANDBOOKsemifinalcover.jpg\" alt=\"Handbook for Newcomers, Migrants, and Immigrants to Japan\" width=\"75\" height=\"100\" \/><\/a><a href=\"https:\/\/www.debito.org\/welcomestickers.html\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1704\" title=\"welcomesticker\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/welcomesticker-150x150.jpg\" alt=\"\\\" width=\"75\" height=\"100\" \/><\/a><a href=\"http:\/\/www.francajapan.org\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1705\" title=\"franca-color\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/franca-color-150x150.jpg\" alt=\"Foreign Residents and Naturalized Citizens Association forming NGO\" width=\"75\" height=\"100\" \/><\/a><a href=\"https:\/\/www.debito.org\/tshirts.html\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1701\" title=\"joshirtblack2\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/joshirtblack2-150x150.jpg\" alt=\"\\\" width=\"75\" height=\"100\" srcset=\"https:\/\/www.debito.org\/wordpress\/wp-content\/uploads\/2008\/05\/joshirtblack2-225x300.jpg 225w, https:\/\/www.debito.org\/wordpress\/wp-content\/uploads\/2008\/05\/joshirtblack2.jpg 240w\" sizes=\"auto, (max-width: 75px) 100vw, 75px\" \/><\/a><a href=\"https:\/\/www.debito.org\/japaneseonly.html#japanese\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1700\" title=\"jobookcover\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/jobookcover-150x150.jpg\" alt=\"\u300c\u30b8\u30e3\u30d1\u30cb\u30fc\u30ba\u30fb\u30aa\u30f3\u30ea\u30fc\u3000\u5c0f\u6a3d\u5165\u6d74\u62d2\u5426\u554f\u984c\u3068\u4eba\u7a2e\u5dee\u5225\u300d\uff08\u660e\u77f3\u66f8\u5e97\uff09\" width=\"75\" height=\"100\" \/><\/a><a href=\"https:\/\/www.debito.org\/japaneseonly.html#english\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-thumbnail wp-image-1699\" title=\"japaneseonlyecover\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/japaneseonlyecover-150x150.jpg\" alt=\"JAPANESE ONLY:  The Otaru Hot Springs Case and Racial Discrimination in Japan\" width=\"75\" height=\"100\" \/><\/a><a href=\"http:\/\/www.cinemabstruso.de\/strawberries\/main.html\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2735\" title=\"sourstrawberriesavatar\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/03\/sourstrawberriesavatar.jpg\" alt=\"sourstrawberriesavatar\" width=\"75\" height=\"100\" \/><\/a>UPDATES ON TWITTER:  arudoudebito<\/p>\n<p><em>Hi Blog. \u00a0Please feel free to adapt this letter to your needs and send it to any corporate outlets of McDonald&#8217;s you feel are appropriate. \u00a0Please continue to express your disgruntlement where it can be heard (there is even the suggestion that people walk in to restaurants with indelible ink pens and wrote &#8220;racist&#8221; across the face of the &#8220;Mr James'&#8221; full-size display figure). \u00a0Arudou Debito in Sapporo<\/em><\/p>\n<p>============================================<\/p>\n<p><strong><a href=\"http:\/\/www.francajapan.org\"><img loading=\"lazy\" decoding=\"async\" style=\"border: 0px initial initial;\" title=\"franca-color\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2008\/05\/franca-color-150x150.jpg\" alt=\"Foreign Residents and Naturalized Citizens Association forming NGO\" width=\"75\" height=\"100\" \/><\/a>NPO Foreign Residents and Naturalized Citizens Association<\/strong><\/p>\n<p>\uff08\u4e00\u822c\u793e\u56e3\u6cd5\u4eba\uff09\u65e5\u672c\u6c38\u4f4f\u5e30\u5316\u79fb\u6c11\u4f4f\u6c11\u5354\u4f1a<\/p>\n<p>[&#8230;], Sapporo, Japan<\/p>\n<p><em>FRANCA is registered with the Japanese government as an NPO.<\/em><\/p>\n<p><em>Registration number 4300-05-005413<\/em><\/p>\n<p>McDonald\u2019s Corporation Headquarters<\/p>\n<p>2111 McDonald&#8217;s Dr, Oak Brook, IL 60523 USA<\/p>\n<p>cc:<br \/>\nWalt Riker<br \/>\nVice President, Corporate Media Relations<br \/>\nwalt.riker@us.mcd.com<br \/>\nHeidi Barker<br \/>\nSr. Director, Corporate Media Relations<br \/>\nheidi.barker@us.mcd.com<br \/>\nLouise Marcotte-Jervoe<br \/>\nDirector, Corporate Media Relations<br \/>\nlouise.marcotte@us.mcd.com<br \/>\nTara Handy<br \/>\nSr. Manager, Corporate Media Relations<br \/>\ntara.handy@us.mcd.com<br \/>\nLisa McComb<br \/>\nSr. Manager, Corporate Media Relations<br \/>\nlisa.mccomb@us.mcd.com<br \/>\nLizzie Roscoe<br \/>\nSupervisor, Corporate Media Relations<br \/>\nlizzie.roscoe@us.mcd.com<br \/>\nTheresa Riley<br \/>\nAdministrative Coordinator, Corporate Media Relations<br \/>\ntheresa.riley@us.mcd.com<br \/>\nSue Atzhorn<br \/>\nAdministrative Coordinator, Corporate Media Relations<br \/>\nsue.atzhorn@us.mcd.com<\/p>\n<p>To Whom It May Concern:<\/p>\n<p>We write to you on behalf of FRANCA, a human rights group concerned with the rights of non-Japanese residents in Japan.\u00a0 Our goals are:\u00a0 1) To eliminate negative public images and stereotypes of non-Japanese and multi-cultural Japanese; 2) To eliminate discrimination by race, nationality, ethnicity, and national origin; 3) To highlight the benefits of immigration and a multi-cultural society.\u00a0 FRANCA works to achieve these goals through sustainable and effective lobbying, networking and public relations campaigns aimed at educating the public.\u00a0 More about us at www.francajapan.org.<\/p>\n<p>We wish to bring to your attention a sales campaign launched this month by McDonald&#8217;s Japan that we find extremely problematic.<\/p>\n<p>The &#8220;Mr. James&#8221; character, representing the &#8220;Nippon All Stars&#8221; hamburger campaign, features a spectacled Caucasian narrating his love for Japan and Japan&#8217;s version of McDonald&#8217;s&#8217; hamburgers.\u00a0 Our association finds the following things problematic:<\/p>\n<ul>\n<li><strong>1) The character speaks broken accented Japanese (using the katakana script, one used for foreign loanwords).\u00a0 The impression given is that Caucasians cannot speak Japanese properly, which is simply not true for the vast numbers of non-native (and Japanese-native) foreigners in Japan.<\/strong><\/li>\n<li><strong>2) The character is called &#8220;Mr. James&#8221; (again, in katakana), promoting the stereotype that foreigners must be called by their first names only (standard Japanese etiquette demands that adults be called &#8220;last name plus -san&#8221;), undoing progress we have made for equal treatment under Japanese societal rules.<\/strong><\/li>\n<li><strong>3) The image used, of a clumsy sycophantic &#8220;nerd&#8221; for this Caucasian customer, is embarrassing to Caucasians who will have to live in Japan under this image.<\/strong><\/li>\n<\/ul>\n<p>To illustrate the issue more clearly, would McDonald&#8217;s USA (or McDonald&#8217;s in any other country, for that matter) choose to promote, for example, a new rice dish with a &#8220;ching-chong Chinaman&#8221; saying, &#8220;Me likee McFlied Lice!&#8221;?\u00a0 Of course not.<\/p>\n<p>Likewise, we do not think these attitudes perpetuating stereotypes of ethnic minorities within their respective societies should be promoted anywhere by a multinational corporation with the influence of McDonald&#8217;s.\u00a0 We ask that McDonald&#8217;s Headquarters review McDonald&#8217;s Japan&#8217;s &#8220;Mr James&#8221; Campaign and have it discontinued immediately.<\/p>\n<p>We look forward to your favorable reply.<\/p>\n<p>Sincerely yours,<\/p>\n<p>ARUDOU Debito (Mr.)<\/p>\n<p>Chair, FRANCA Japan.\u00a0 debito@debito.org<\/p>\n<p>Enclosures:\u00a0 copies of relevant media materials regarding &#8220;Mr. James&#8221;<\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\">From the food tray inserts:<\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\"><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mcdonaldsmrjames001.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 5px; margin: 5px; border: 1px solid #b0b0b0;\" title=\"mcdonaldsmrjames001\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mcdonaldsmrjames001-1024x744.jpg\" alt=\"mcdonaldsmrjames001\" width=\"1024\" height=\"744\" \/><\/a><\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\">From stickers on every table:<\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\"><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mcdonaldsmrjames002.jpg\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 5px; margin: 5px; border: 1px solid #b0b0b0;\" title=\"mcdonaldsmrjames002\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mcdonaldsmrjames002-1024x317.jpg\" alt=\"mcdonaldsmrjames002\" width=\"1024\" height=\"317\" \/><\/a><\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\"><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mcdonaldsmrjames002.jpg\"><\/a>At every restaurant, a full-size cutout of \u201cMr James\u201d:<\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\"><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/090813mrjamesfull.JPG\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 5px; margin: 5px; border: 1px solid #b0b0b0;\" title=\"090813mrjamesfull\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/090813mrjamesfull.JPG\" alt=\"090813mrjamesfull\" width=\"240\" height=\"320\" \/><\/a><\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\">Close up of the cutout:<\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\"><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/090813mrjamesfull.JPG\"><\/a><a style=\"font-weight: bold; text-decoration: none; color: #0b6d90;\" href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/090813mrjamescloseup.JPG\"><img loading=\"lazy\" decoding=\"async\" style=\"padding: 5px; margin: 5px; border: 1px solid #b0b0b0;\" title=\"090813mrjamescloseup\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/090813mrjamescloseup.JPG\" alt=\"090813mrjamescloseup\" width=\"240\" height=\"320\" \/><\/a><\/p>\n<p style=\"line-height: 1.5em; margin-top: 0px; margin-right: 0px; margin-bottom: 15px; margin-left: 0px; padding: 0px;\">Outdoors in Sapporo, so you don&#8217;t even have to go into the restaurant itself to see the image perpetuated (photo taken August 15, 2009, Sapporo Nakanosawa Branch):<\/p>\n<p><a href=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mrjamesoutdoorssmall.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-4155\" title=\"mrjamesoutdoorssmall\" src=\"https:\/\/www.debito.org\/wp-content\/uploads\/2009\/08\/mrjamesoutdoorssmall-225x300.jpg\" alt=\"mrjamesoutdoorssmall\" width=\"225\" height=\"300\" srcset=\"https:\/\/www.debito.org\/wordpress\/wp-content\/uploads\/2009\/08\/mrjamesoutdoorssmall-225x300.jpg 225w, https:\/\/www.debito.org\/wordpress\/wp-content\/uploads\/2009\/08\/mrjamesoutdoorssmall.jpg 500w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>ends<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To McDonald&#8217;s USA corporate headquarters:<\/p>\n<p>To Whom It May Concern:<\/p>\n<p>We write to you on behalf of FRANCA, a human rights group concerned with the rights of non-Japanese residents in Japan.  Our goals are:  1) To eliminate negative public images and stereotypes of non-Japanese and multi-cultural Japanese; 2) To eliminate discrimination by race, nationality, ethnicity, and national origin; 3) To highlight the benefits of immigration and a multi-cultural society.  FRANCA works to achieve these goals through sustainable and effective lobbying, networking and public relations campaigns aimed at educating the public.  More about us at www.francajapan.org.<\/p>\n<p>We wish to bring to your attention a sales campaign launched this month by McDonald&#8217;s Japan that we find extremely problematic.<\/p>\n<p>The &#8220;Mr. James&#8221; character, representing the &#8220;Nippon All Stars&#8221; hamburger campaign, features a spectacled Caucasian narrating his love for Japan and Japan&#8217;s version of McDonald&#8217;s&#8217; hamburgers.  Our association finds the following things problematic:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,43,51,5,13,11],"tags":[],"class_list":["post-4153","post","type-post","status-publish","format-standard","hentry","category-anti-discrimination-templates","category-bad-business-practices","category-franca","category-human-rights","category-media","category-problematic-foreign-treatment"],"_links":{"self":[{"href":"https:\/\/www.debito.org\/index.php?rest_route=\/wp\/v2\/posts\/4153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.debito.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.debito.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.debito.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.debito.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4153"}],"version-history":[{"count":0,"href":"https:\/\/www.debito.org\/index.php?rest_route=\/wp\/v2\/posts\/4153\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.debito.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.debito.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.debito.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}