XY: My experience with a Harajuku shop keeper – “F*ckin Foreigner kill” racist signs and threatened violence

Posted on December 20, 2017January 17, 2018 by Debito Arudou, Ph.D.

mytest

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Hi Blog. We’ve covered this “F*ckin Foreigner kill” Harajuku store called “Richards” before on Debito.org, and obviously media attention hasn’t deterred this nasty shop from putting up nasty anti-foreigner signs. Now, according to customer [whom I will anonymize as XY], the manager bullied her as a customer with verbal abuse and threatened her with violence. And the local police refused to do anything about it. This is beyond the pale, and XY intends to fight it. Good for her, and Debito.org puts this up as a matter of record at her request to draw attention to the issue. Dr. Debito Arudou

Richards Harajuku Maruichi Blog. 1F, 1 Chome-6-11 Jingūmae, Shibuya-ku, Tōkyō-to 150-0001

Phone: 03-5410-0069

////////////////////////////////////////////////
From: XY
Subject: My experience with a Harajuku shop keeper – racist signs and threatened violence
Date: December 19, 2017
To: debito@debito.org

Hi Debito,
I’m a long-term resident of Japan and I’m writing to you to share and get you to share my encounter yesterday with a racist shopkeeper in Takeshita dori in Harajuku.

It started with racist signs and ended with him threatening me with violence.

Sample signs (dated December 18, 2017):

Full report:
===========================

This happened to me today – my experience with a racist violent shopkeeper in the center of Tokyo’s busiest tourist town.
Warning … horrible language- completely NSFW or children.

Today I went to Harajuku and while I was there I did a little shopping. I went to buy a cute bag in this shop in Takeshita dori and realised that the shop had startlingly crude insulting signs up aimed at foreigners (non- Japanese).

I originally thought that it might have been because of an ignorance of English, but when I spoke to the shop keeper he said “Nihon wa jiyu na Kuni” (Japan is a free country) and I realised he meant every word.

Now I understand that he was getting annoyed that people were taking photos and not buying things, but that level of insulting hate driven language is never okay, and especially not in a place where children may go.

I even told him that I was buying it for my child, and that I would have brought my child there… and it was not something that a child should be exposed to. He didn’t care.

At that point I decided that there was no way I was going to spend any money in his shop, and anything I bought there would just feel bad so I told him that I no longer wanted the bag.

He cursed me out for being cheap and wasting his time (although in fact I was going to buy the bag and already had my money out).

Later after I had finished my other business I decided to get photos of the signs so I could publicize his nastiness, so I went back to the shop and took photos.
He yelled at me to stop taking photos and I told him I was only taking photos of the signs and not of his merchandise.

Then he grabbed something and went to hit me with it.
I screamed in shock and ran out of the shop.

Totally shaken by this experience I decided to walk down to the large police station around the corner. I wanted to make a report because I felt it needed to be on record.
The police refused to take a report and told me I should call 110 next time.

UPDATE DEC 28: I have realised that the police insistence I give the exact address before they could make a report was most likely a measure to deflect me. I had a photo of the shop front with the shop name clearly written which I showed to them.

I was already appalled by his signs, but then when he topped it off with attempted assault made me worry about what else he has done to foreign tourists or what he will do.
I’m amazed that the local business groups aren’t doing anything to stop him ruining their image with foreign visitors.

===========================

I’ve made this report public so that it can be shared, and I am giving everyone permission to share and use it.

I’m also happy to answer questions and do what needs to be done to get the word out and stand up to a bully like him.

I’m glad you are here fighting the fight for all of us. It needs to be done and I intend to fight this.

Sincerely,
XY

//////////////////
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Working on 2017’s Top 10 Human Rights Events that affected NJ residents of Japan. What do you think should be included?

Posted on December 16, 2017December 16, 2017 by Debito Arudou, Ph.D.

mytest

Hi Blog. I’m working on my annual Top 10 Human Rights Events of 2017 that affected NJ residents of Japan. (Here’s the list for 2016.) Do Debito.org Readers have any suggestions about what should make the list?

Remember a) these must be events, not just ongoing issues (although they could be events that punctuate or illustrate the larger issue), b) these events must have occurred in 2017, and c) they must have a distinct effect on NJ residents in Japan.

Based upon that, what do you think mattered last year? Please let us know in the Comments Section below. Thanks, and happy holidays. I’ll put Debito.org on Holiday Tangent mode shortly. Dr. Debito Arudou

==================================
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Quoted in South China Morning Post article: “Why is racism so big in Japan?”

Posted on December 9, 2017December 9, 2017 by Debito Arudou, Ph.D.

mytest

Hi Blog. Here’s an article in Hong Kong’s South China Morning Post on racism in Japan. And while I’m not entirely satisfied with how some of my quotes came out, it’s still an article that tries to get to the heart of a complex issue within 800 words. Dr. Debito Arudou

////////////////////////////////////

WHY IS RACISM SO BIG IN JAPAN?
It’s not just some Japanese shops that try to bar foreigners – schools and landlords can be equally unwelcoming. So maybe it’s not surprising a government adviser has called for apartheid, South Africa style

BY JULIAN RYALL, SOUTH CHINA MORNING POST, 9 DEC 2017
http://www.scmp.com/week-asia/politics/article/2123539/no-chinese-why-anti-china-racism-so-big-japan

The hand-written sign in the entrance of a cosmetics shop in Japan might have been shocking to many Chinese, but to some observers its message was all too familiar.

The sign, which said Chinese people were not allowed to enter, caused outrage when images of it were posted on Chinese websites last month.

Within 24 hours, the store’s owner Pola Inc ordered the sign to be removed and vowed to suspend operations at the outlet. Pola acknowledged the notice had caused “unpleasant feelings and inconvenience to many people” and said it would deal with the situation “gravely”.

In contrast with the anger in China, the incident attracted little coverage in Japan and received only brief mention in the few media outlets that covered it at all.

That seeming lack of interest doesn’t surprise Debito Arudou, a human-rights activist who was born David Schofill in California and became a naturalised Japanese citizen in 2000. Discrimination is a sad fact of life in Japan, according to Arudou, and if anything, it is becoming more frequent – and more blatant.

“Back in the 1980s, there was a lot of talk about how Japan was going to internationalise and that diversity was positive, but that has largely fizzled out,” Arudou, 52, says.

For Arudou, the most significant nail in the coffin of internationalisation was hammered in by Shintaro Ishihara, soon after he was elected governor of Tokyo in 1999. In a speech to members of Japan’s Self-Defence Forces on April 9, 2000, Ishihara said “atrocious crimes” had been repeatedly committed by illegal residents that he referred to as sangokujin, a derogatory term that literally means third-country nationals. Ishihara said if a natural disaster struck Tokyo, foreigners would cause civil disorder.

Despite an outcry, Ishihara brushed off demands to apologise. He even won re-election three times before stepping down in October 2012.

“There were problems before then, but I would have to say that speech made Japanese people look at foreigners as a threat to Japanese society, and I do not think that has gone away,” Arudou says.

And there are plenty of other examples of people in positions of responsibility expressing similar attitudes.

Ayako Sono, an author who has advised the government on education, wrote an opinion piece for the conservative newspaper Sankei Shimbun in 2015 in which she said that while Japan needed immigrants to solve its labour shortage, foreigners should be kept apart from Japanese people.

The best solution, she suggested, was the apartheid system employed by South Africa between 1948 and 1994. “It is next to impossible to attain an understanding of foreigners by living alongside them,” wrote Sono, 83. “Ever since I learned of the situation in South Africa some 20 or 30 years ago, I have been convinced that it is best for the races to live apart from each other, as was the case for whites, Asians and blacks in that country.”

Similarly, Tomomi Inada was revealed to have accepted donations from Zaitokukai, an anti-Korean group designated by police as a hate-speech organisation before she was appointed defence minister in 2016. She was also pictured meeting Kazunari Yamada, the leader of the National Socialist Japanese Labour Party and a fan of Adolf Hitler.

For many foreign nationals living in Japan, life has become significantly more difficult under a succession of Liberal Democratic Party governments, according to Arudou.

There are countless reports of Japanese property owners refusing to lease their flats to foreigners and, because there is no law that explicitly forbids discrimination based on nationality or race, there is little to stop them. Similarly, foreigners who approach government-run agencies for jobs are often refused based on their nationality or because they “look foreign”, according to Arudou, who in 2015 published book Embedded Racism: Japan’s Visible Minorities and Racial Discrimination.

Arguably the worst demonstration of Japan’s attitudes towards outsiders is visible in education. Schools are permitted to refuse foreign children if they lack the ability to teach them or that doing so would be too difficult for teachers. “This means there is an undereducated underclass of around 20,000 non-citizen children who cannot even read because they have not had the opportunity to learn,” Arudou says. [Source: Embedded Racism, p. 130]

As many as 40 per cent of those children are second- or third-generation Japanese whose ancestors had been living in Brazil but were encouraged to apply for jobs with companies looking for relatively cheap labour. Having moved to Japan, however, their children miss out on an education.

“For Japanese people, racial discrimination is an inconvenient truth and most Japanese do not want to believe it exists in their society because they have been told there is only one race in Japan,” Arudou says.

And when the domestic media plays up violent incidents involving immigrants in France, Germany and Britain, it comes as no surprise that Japanese resist the idea of permitting foreigners to settle permanently in Japan, even when they are refugees seeking sanctuary from violence in their homelands.

“It is well known that Japan accepts a minuscule number of refugees each year and yes, the media here and the public at large look at the problems that have occurred in Europe and say those problems could never happen here because there are no immigrants,” Arudou says. “They say this is a mono-culture where everyone understands each other. And while that is nationalist claptrap that completely ignores any crimes committed by Japanese, it is how they think. It’s the narrative they tell themselves to reassure each other. But it’s not an honest narrative.”

And while the Rugby World Cup in 2019 and the Tokyo Olympic Games the following year are being promoted as demonstrations of Japan as a nation open to outsiders, the changes may be only skin deep.

“I see these as ways of attracting more tourists and, therefore, more money,” he says.

“The people who come will be tourists and they will be shown great hospitality, but when it is over, Japan will wave them goodbye with a sigh of relief.” ■ ENDS

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Bitcoin purchasing and racial profiling by Quoinex and BITPoint Japan: Hurdles for NJ customers only

Posted on December 3, 2017 by Debito Arudou, Ph.D.

mytest

Hi Blog. We’ve talked before about differing standards for NJ in regards to equal treatment as consumers, customers, residents and taxpayers, equal pricing for services, and access to credit. Now here’s another report about barriers for NJ only to purchase Bitcoin, the international cryptocurrency, in Japan.

I didn’t know much about Bitcoin until recently (here’s a good primer from NPR’s Fresh Air with Terry Gross), but now it’s become a legitimate currency, accepted by the likes of Microsoft for payment, so denial of access to it affects Japan’s NJ residents’ abilities to pay a bill easily, quickly, and without extortionate bank fees. (Especially ironic is that the pseudonym for Bitcoin’s creator is “Satoshi Nakamoto”, but never mind.)

I’ll let Debito.org Reader Shiki take the keyboard from here with his report. Dr. Debito Arudou

//////////////////////////////////

From: Shiki
Subject: Discrimination of good and services based on nationality
Date: December 2, 2017
To: debito@debito.org

Hello Dr. Debito,

Recently, because of the Bitcoin fever, I’ve been looking at bitcoin and other crypto exchanges in Japan, and signing up for almost every single one of them.

Most of them have presented no problem, they follow the law in which they have the obligation to ask for an official ID, just like PayPal does in Japan, for which I have been sending the front of my Personal Number Card (My Number Card), and then they send you a post card to your address to confirm you actually live there.

That’s what these exchanges and basically any virtual money company in Japan is required to do by law.

That’s except for 2 exchanges, Quoinex and BITPoint.

The law states that any valid official ID can be used, but these 2 exchanges only accept a Resident Card for foreigners, and Quoinex go so far as to ask for a passport to those individuals who are Japanese but are “suspected” of being foreigners from their names, etc. (basically racial profiling).

The following is the conversation I had with the support staff from Quoinex who, after more than a week after I sent all my info in, told me “My documents didn’t match”.

—————————
QUOINEX Support (QUOINEX Japan)
Nov 15, 3:08 PM JST
平素より大変お世話になっております。
QUOINEX運営事務局でございます。
このたびは、弊社に口座開設をお申込みいただき誠に有難うございます。
口座開設審査にあたり、下記項目に関しましてご返信いただきますようお願い申し上げます。
【氏名の表記につきまして】
申込時にご入力いただいた氏名と本人確認書面に記載の氏名に相違がございました。
恐れ入りますが、正確な氏名とフリガナをご教示いただきたくお願いいたします。
氏名：
フリガナ：
ご返信をいただき次第、口座開設手続きを再開させていただきます。
引き続きQUOINEXをよろしくお願い申し上げます。

—————————
Shiki
10日前
これはどういうことなのか全くわかりません。
今でももう一回確認しましたが、入力した名前と本人確認に使った書類には全く同じ名前が書いています。

—————————
QUOINEX Support
10日前
平素より大変お世話になっております。
QUOINE運営事務局でございます。
ご返信ありがとうございます。
このたびは、弊社に口座開設をお申込みいただき誠に有難うございます。
口座開設審査にあたり、下記項目に関しましてご返信いただきますようお願い申し上げます。
【国籍につきまして】
現在口座開設審査の手続きを進めており、その一環として国籍をご教示いただきたく
お願いいたします。
日本国籍でない場合は、下記の内いずれかの本人確認書面が
必要となりますのでご提出をお願いいたします。
・在留カード
・特別永住者証明書
・外国人登録証明書
日本国籍である場合は、確認の為下記の本人確認書面をご提出をお願いいたします。
・パスポート
ご返信をいただき次第、口座開設手続きを再開させていただきます。
引き続きQUOINEXをよろしくお願い申し上げます。

—————————
Shiki
10日前
申し訳ありませんが、法律上では外国人であっても個人番号カードは身分証明書になります。
法律上では在留カードの提示が必須となる場面は入国管理官や警察官に提示を命じた時のみとなります。
後、日本国籍ではパスポートのみというのは可笑しいですね。パスポートは本来誰でも持っている身分証明書のではなく、海外に行くときに使われる身分証明書のはずです。
そして、パスポート使わずQUOINEXでアカウントを開いている人知っています。
実際にあなた達のサイトでは私は出している個人カードが使えると書いております：
https://quoine.zendesk.com/hc/ja/article_attachments/115008790827/document_details.pdf
もし私の名前か顔で在留カードかパスポートのみというポリシーを取っているのであれば、それは法律上では人種差別的な行為になるます。

—————————

After this, I went to their public telegram group and posted about this, for which I received the following answer:

—————————
この度は当社の対応に気分を害されたとのこと誠に申し訳ございません。
QUOINE は犯罪収益移転防止法に則り口座開設審査を行っておりますが、仰るとおり本法律には国籍を聞くことまでは求められておりません。
ただし当社が内規として行うKYCスクリーニングのため、国籍情報を使用しております。そのため氏名等で外国籍の可能性のある方は、内部プロセスとして、上記のご案内を行っております。(実際に、外国籍で在留カード以外を提出される等の方がいるため)
金融庁登録の事業者としての責任を果たすため、上記プロセスをとっております。
ただプロセスについては改善途中でして、重ねてになりますが、今回の件について、お客様に不快な想いをさせてしまいましたこと誠に申し訳ございません。
—————————

What Quoinex basically says is that they are asking for “proof” of nationality as part of their KYC (Know Your Customer) policy, which somehow does not apply to people who are not suspected of being foreigners.

The other exchange, BITPoint, basically rejected my registration, and told me to send them both sides of the Resident Card, as the following main shows:

—————————
お客様へ
この度は、ビットポイント総合口座開設に必要な本人確認書類をアップロードしていただき、誠にありがとうございました。
さて、書類を確認させていただきましたところ、「在留カード両面」と「振込先金融機関の口座名義人（カナ）」の確認ができなかったため、
本人確認が完了しておりません。
度々申し訳ございませんが、当社では外国籍のお客様の口座開設の際には、「在留カード両面」と「振込先指定口座の口座番号および口座名義（カタカナ）」が
表示されている書類のコピーの提出をお願いしております。
大変お手数ではございますが、以下の本人確認書類アップロード用URLから、再度ご本人確認書類のご提示をお願い申し上げます。
弊社にて、お客様のご本人確認書類の確認が取れましたら総合口座の開設手続きは完了となり、お客様のご登録メールアドレスへ「総合口座開設完了のお知らせ」を送信いたします。
その後、ご登録住所へお取引に係る重要な情報を記載した『口座開設完了のお知らせ』を、簡易書留（転送不要）にて郵送いたします。
・在留カードの両面
・振込先金融機関の口座名義（カナ）が確認できる書面
（通帳の1ページ目など、ネット銀行等で通帳が発行されていない場合は、キャッシュカードやネット上で表示されてる部分をコピーの上アップロードをお願いいたします。）
本人確認書類アップロードURL
[Redacted]
本メールと行き違いで本人確認書類をご提示いただいておりました場合は、なにとぞご了承ください。
なお、このメールにお心あたりがない場合やご不明な点等がございましたら、大変お手数ですが下記カスタマーセンターまでお問い合わせくださいますようお願いいたします。
【弊社カスタマーセンター】
お問合せフォーム：https://www.bitpoint.co.jp/contact/
TEL：0120-210-040（平日9：00～17：00）
e-mail：support@bitpoint.co.jp
今後とも、ビットポイントジャパンをご愛顧賜りますよう、よろしくお願い申し上げます。
—————————
ENDS

Shiki: Let me be very clear, most exchanges do not ask for this. I registered with the major Japanese exchanges like bitFlyer and Coincheck among other minor exchanges. With all of them I used my Personal Number Card, and no one told me I had to do something different because of my face.

But like these 2 exchanges, more and more companies who like racial profiling are starting to ask for the Residence Card for extra-legal purposes, basically discriminating in the way people are able to open accounts or register to services based on their nationality unless you comply with some extra requirements.

One of the worst examples of this is AU [as did NTT and Softbank], which is starting to reject foreigners for buying phones in multiple payments, if the expiration of their current status in Japan does not exceed the payment timeframe for their phones, which is usually 2 years. This basically means that if your current stay permit is of 1 year, or your stay is about to expire in less than 2 years, you won’t be able to get a phone at the same price than Japanese people.

Let’s remember that the maximum stay period in Japan for most visas is of 5 years, and that you cannot renew your stay until 3 months prior to the expiration date of your current permit, which I would make the case that it excludes most foreigners under a non-permanent residency status.

“日本国籍をお持ちでない方で、在留期限がある方が個別信用購入あっせん契約をお申し込みされる場合、在留期限が確認できる書類および、クレジットカードが必要です。在留期限が分割支払い期間に満たない場合、個別信用購入あっせん契約をお申し込みいただけない場合がございます。”

Just like the My Number law states very clearly that it is illegal for someone who isn’t required by law to ask for your “My Number”, or taking copies of the part of your card which shows the actual number, I think we require a law to stop people who for asking for someone’s Residence Card if they aren’t legally required to do so. In some respects I would argue that the information inside the Residence Card is in many respects just as sensitive as your “My Number”, and asking for it is an invasion of privacy at best.

I’m also wondering if there is any law, even in those international agreements like the one used for the Otaru case, that makes it illegal to have different requirements based on someone’s nationality.

Sincerely, Shiki

ENDS

(Answer from Debito: There are laws protecting against unsanctioned Gaijin Card checks.)

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